Close the AI Gap. Build agents you actually use.
Practical AI agent training for non-technical business teams.
and community programs in NYC
From AI curiosity to working agents
Teach Charlie gives your team a simple framework for turning messy business workflows into useful AI agents.
Learn the framework
Guided lessons, templates, and plain-language instructions help your team understand what to build and why.
Build with confidence
Create agents without code, connect approved knowledge, test real scenarios, and define what the agent should do.
Launch responsibly
Set boundaries, route edge cases to humans, track adoption, and keep improving the agent over time.
An end-to-end solution for conversational AI
With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent solves your customers' problems
The agent will answer questions and access external systems to gather data and take actions.
Refine & optimize
This ensures your agent is improving over time.
Route complex issues to a human
Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem or when issues require human review.
Review analytics & insights
Since the agent is talking with customers all day, it's able to gather important insights and analytics about your customers & business.
Everything your team needs to train practical agents
Teach Charlie focuses on the capabilities that make agentic AI useful in real businesses: knowledge, actions, safety, testing, and iteration.
Sync with real-time knowledge
Upload company knowledge (SOPs, policies, FAQs) and connect with your systems to seamlessly access data ranging from order details to active subscriptions and beyond.
No-code actions and integrations
Configure actions and let agents take the next step: create tickets, update records, route requests, and generate follow-ups.
Choose the best AI model
Test different models to get reliable answers for internal documentation, support, and automation.
Smart Workflows
Decide what actions are allowed, when they can run, and when to escalate to a human.
Analytics for adoption
Track usage, outcomes, and where the agent gets stuck—then improve what matters most.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
Explore the Teach Charlie AI agent builder
Works like the best customer service agents
Chatbase is designed to work with your existing tools and workflows.
Personalized answers
Your agent knows the logged in user and can retrieve their information to provide personalized answers.
Instant actions
Your agent can perform actions using your APIs or one of our pre-built actions like booking appointments, creating tickets, and more.
Empathetic & on-brand
Your agent is trained to be empathetic and on-brand, using your brand voice and tone.
Smart escalations
Your agent collects key information and provides detailed summaries to your support team when escalating customer issues.
Observability
See how your AI agent makes decisions and takes actions with full visibility into each step of the process.
Learn the power of
AI-driven Agents
From classroom to production
Identify the right use case, design the agent, test real scenarios, and leave with a rollout plan.
"Teach Charlie is the first agent builder I’ve used that non-technical teams actually stick with. People don’t just test it, they ship an agent, use it, and actually improve it overtime."
"We built one in a single session and had it working from our docs the same day."
to build your first agent
ready to use templates
"Instead of a black box, we could see what the agent used, what it tried, and what to fix. That made iteration actually easy."
"Our support agent now handles the first pass on common questions, drafts responses in our voice, and escalates edge cases with a clean summary. The team trusts it because it cites the docs."
Security & privacy built for business
We take security and compliance seriously. Teach Charlie is SOC 2 Type II and GDPR compliant with privacy-first defaults, encryption, access controls, and auditability so teams can deploy AI agents responsibly.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
Make AI adoption your competitive edge
Don’t just buy AI. Teach your team to build agents they understand, trust, and use.